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Terms and Conditions

Last updated: 30 August 2026

These Terms and Conditions govern your use of the website infinityintelligence.io and any service you buy from us. By browsing this website, requesting a quote, or paying an invoice, you accept these terms. If you do not accept them, please do not use the website or engage our services.

1. Definitions

"We", "us", "our" and "Infinity Intelligence" refer to the business described above. "You", "your" and "Client" refer to the person or organisation using the website or buying our services. "Services" means website design and development, artificial intelligence application development, chatbot development, ecommerce development, automation, consulting, maintenance, and any other work described in a written proposal. "Deliverables" means the files, code, designs, documents and accounts handed over to you as part of a project.

2. Scope of services

Every engagement is defined by a written proposal or quotation that lists the deliverables, the timeline, the price and the payment schedule. That proposal, together with these terms, forms the agreement between us. Anything not listed in the proposal is outside the scope of the project and will be quoted separately before it is carried out.

We reserve the right to decline any project or to end an engagement where the requested work is unlawful, infringes the rights of others, is intended to deceive users, or falls outside our competence. Where we decline before work has begun, any amount already paid is refunded in full.

3. Quotations, pricing and taxes

• Prices displayed on this website are starting prices for typical projects and are indicative. The binding price is the one stated in your written proposal.
• All prices are quoted in Indian Rupees (INR). Infinity Intelligence currently operates as an unregistered business and is not registered under GST, so no Goods and Services Tax is charged on our fees. If we become liable to register in future, tax will be shown separately on invoices raised after that date.
• A quotation is valid for 15 days from the date it is issued unless stated otherwise.
• Third party costs such as domain registration, hosting, paid plugins, stock media, model usage fees and payment gateway charges are billed at actual cost and are not included in our fees unless the proposal says so explicitly.

4. Payment terms

• Projects begin only after the booking amount, normally 40 percent of the project value, is received.
• The remaining balance is payable in instalments tied to the delivery milestones set out in the proposal. The final instalment is payable before deployment to your live domain.
• Retainer and maintenance plans are billed monthly in advance.
• Payments are collected online through Razorpay, which supports UPI, debit and credit cards, net banking and wallets. Bank transfer is available for larger engagements.
• Invoices are due within 7 days of issue. Work may be paused on overdue accounts, and amounts outstanding beyond 30 days may attract interest at 1.5 percent per month.

5. Client responsibilities

Timely delivery depends on you as much as on us. You agree to provide content, brand assets, access credentials, and feedback within the timeframes agreed in the proposal, and to nominate one person who is authorised to approve work. You confirm that any material you supply is either owned by you or properly licensed, and that we may use it for the purposes of the project.

Delays in providing material or approvals will extend the delivery timeline by at least the length of the delay. Where a project is inactive on your side for more than 30 consecutive days, we may invoice for work completed to that point and archive the project.

6. Revisions and change requests

Each package includes a stated number of revision rounds. A revision round means consolidated feedback on work already delivered, not a change to the agreed scope. Requests that add screens, features, integrations or design directions not listed in the proposal are change requests and are quoted separately before being taken up.

7. Intellectual property

Until the final invoice is paid in full, all deliverables remain our property. On receipt of full payment, ownership of the custom designs, code and content created specifically for your project passes to you, along with the source files and credentials.

Third party components, open source libraries, fonts and stock assets remain the property of their respective owners and are supplied to you under their own licences. Our internal tooling, frameworks, boilerplate and know how remain ours, and we grant you a perpetual, non exclusive licence to use them as part of your deliverables.

Unless you ask us in writing not to, we may display the completed project in our portfolio and describe our role in it.

8. Artificial intelligence features

Where a project includes AI features, you acknowledge that language models generate probabilistic output and can occasionally produce inaccurate or unexpected results. We design guardrails, testing and fallbacks appropriate to the use case, but we do not warrant that AI generated output will be free of errors. You are responsible for reviewing AI output before relying on it for legal, medical, financial or safety related decisions.

Third party model providers apply their own terms, pricing and rate limits. Changes made by those providers to their models, pricing or availability are outside our control. Ongoing model usage charges are billed to you at cost or paid directly by you on your own provider account.

9. Warranty and support

We warrant that the deliverables will substantially match the written scope. For 30 days after launch we will correct, at no charge, any defect that prevents a delivered feature from working as described. This warranty does not cover changes you or a third party make to the code, changes in third party services, new feature requests, or issues caused by hosting environments we did not configure.

10. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or connected with any engagement is limited to the total fees actually paid by you for that engagement. We are not liable for indirect or consequential losses, including loss of profit, revenue, goodwill, data or business opportunity, however caused.

We are not liable for failures caused by events outside our reasonable control, including internet or hosting outages, third party service failures, changes in law, acts of government, natural events, or industrial action.

11. Confidentiality

Each party agrees to keep confidential any non public information received from the other during an engagement and to use it only for the purposes of that engagement. This obligation continues for two years after the engagement ends. It does not apply to information that is already public, independently developed, or required to be disclosed by law.

12. Termination

Either party may end an engagement by giving written notice. On termination you must pay for all work completed and all committed third party costs up to the date of notice. Refunds, where they apply, are handled in accordance with our Refund and Cancellation Policy.

13. Acceptable use of this website

You agree not to attempt to gain unauthorised access to this website or its infrastructure, to introduce malicious code, to scrape it at a rate that degrades service for others, or to use it for any unlawful purpose. We may restrict access where we reasonably believe these terms are being breached.

14. Third party links

This website may link to services we do not control. We are not responsible for the content, policies or practices of those services, and a link does not imply endorsement.

15. Governing law and jurisdiction

These terms are governed by the laws of India. The courts at Ballia, Uttar Pradesh have exclusive jurisdiction over any dispute arising from them. Before starting proceedings, both parties agree to attempt to resolve the dispute in good faith by direct discussion for a period of 30 days.

16. Changes to these terms

We may update these terms from time to time. The version published on this page at the moment you place an order is the version that applies to that order. Material changes will be reflected in the "last updated" date above.

17. Contact

Questions about these terms can be sent to [email protected] or by post to our registered address listed above.